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Broadband Billing Systems Market Research
[Back to Birds-Eye.Net Market Research]

By: Bruce Bahlmann - Contributing Author (your feedback is important to us!)

Last Updated: 08/31/2000
Created: 08/31/2000

See Birds-Eye.Net Billing Software Directory for more billing vendors

Birds-Eye.Net was asked to complete a research project on answering some specific questions about cable billing systems for a client. As with all research projects, Birds-Eye.Net retains rights to all research produced such that it is free to publish any details of its completed research 6 months after presenting to the paying client. Some of the highlights of this research completed are described below.

Research questions:

1) What is the competitive landscape for cable billing systems? and on what terms do they compete?
2) How does CSG Systems compare to its competitors?

Competitors:

Company, (web site), products In Business Broadband Customers Specialize Platform Notes:
Convergys [NYSE: CVG]
(http://www.convergys.com/)
Wisard, ICOMS
unknown AT&T, Telewest, (among others) Convergys' WIZARDTM solution is a comprehensive Subscriber Management and Billing System designed to handle the above industry-wide demands faced by multi-channel subscription television operators. UNIX, Open VMS, Oracle  
CSG Systems, Inc. [NASD: CSGS]
(http://www.csgsys.com/)
CSG.net
since 1982 AT&T Broadband, TimeWarner, Adelphia Communications, Charter Communications Provides customer care, management and billing solutions for cable television, direct broadcast satellite, telephony, high-speed data and online services. na  
DST Innovis, Inc.
(http://www.dstinnovis.com)
Intelecable, DDP/SQL
since ~1970 Cogeco, Time Warner, MediaOne (among others) Provides customer management and open billing solutions to video/broadband, telephony and utilities industries worldwide. Hewlett-Packard, IBM, Tandem, Sybase and Oracle formally Cabledata
Great Lakes Data Systems
(http://www.cablebilling.com)
WinCable, SuperController, SuperController II
since1980 Countryside Cable, Davis Communications, Evertek Communications, SkiSat Cable (among others) Provides billing and subscriber management software to the cable industry since 1980. GLDS also provides addressable interface, Pay-Per-View, and Automated PPV Ordering systems and software. Windows NT  
iCOMS
(http://www.icoms.com)
since 1997 Arepa, MediaOne (among others) Provides the infrastructure for e-business, delivering high-end secure, scalable, and reliable solutions to businesses of all kinds. na  
Kenan
(http://www.kenan.com/index.htm)
since 1982 Casema, Saturn Communications, Videotron, @Home (most popular with telcos -- i.e. USWest & Bell Atlantic) Provides strategic software products for billing, customer care, order management and decision-support to single- and multi-service communications and energy companies worldwide. na A division of
Lucent Technologies Software Management Group
Suntech Systems, Inc.
(http://www.suntech.com)
Eclipse, Radiant, Equinox
since 1991 Unknown Provides a comprehensive PC based systems utilizing the latest in software development technology. Combined with Microsoft Windows NT and Microsoft SQL Server, Radiant provides an unparalleled package of features, performance, and reliability. Windows NT  
United Support Systems
(http://www.ustwo.com/index.html)
since January 1, 2000 E-Z World Billing and Customer Care Systems to ISPs, ASPs, Wireless Carriers and Operators both domestically and internationally na  

Report Continues... [1] - [2]

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